> For the complete documentation index, see [llms.txt](/llms.txt).
> Markdown versions of each page are available by appending .md to any URL.

# internal_error

An unexpected server-side error occurred. The platform will automatically retry. Contact support if the issue persists.

The `internal_error` is a catch-all for unexpected server-side errors. The platform automatically retries these errors before marking the task as failed.

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## Details

-   **HTTP Status:** `500 Internal Server Error`
-   **Retryable:** Yes (automatic)
-   **Task State:** ERROR

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## When does this occur?

This error is returned when:

-   An unexpected condition occurred on the server that does not match any specific error category
-   An internal service dependency failed or timed out
-   An unclassified error occurred during task processing

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## Example response

```
{  "type": "/reference/api-and-sdk/troubleshooting/errors/internal-error/",  "title": "An unexpected error occurred. Please try again later. If the issue persists, contact support.",  "status": 500,  "instance": "/api/v1/agent/tasks",  "error": "An unexpected error occurred. Please try again later. If the issue persists, contact support.",  "retryable": true,  "trace_id": "abc123..."}
```

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## How to resolve

No action is typically needed — the platform will automatically retry the task.

If the error persists:

1.  Wait a few minutes and try again.
2.  Contact [Warp support](/support-and-community/troubleshooting-and-support/sending-us-feedback/) and include the `trace_id` from the error response.

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## Related

-   [Cloud Agents Overview](/agent-platform/cloud-agents/overview/) — How cloud agent tasks work
-   [Cloud Agents FAQs](/agent-platform/cloud-agents/faqs/) — Common questions about cloud agents